Top Realtor Almost Quits, then Discovers the Power of Tactical Empathy

Key Points

• Danielle Lazier, highly successful realtor, was on the brink of giving up due to burnout.
• Upon attending a conference, Lazier was moved by ex-FBI negotiator Chris Voss’ talk on ‘tactical empathy,’ effectively steering her career in a new direction.
• Tactical empathy utilizes emotional intelligence and deep understanding to create strong bonds and negotiate beneficial arrangements.
• This approach helped Lazier revitalize her career, balance her work-life circumstances, and deliver significantly improved results.
• Lazier strongly advocates for the application of tactical empathy not only in real estate but in every life scenario.

The “Hot Take”

Who would’ve thought that a realtor would need the wisdom of an FBI negotiator to negotiate, not her way out of a hostage situation, but out of the debilitating jaws of burnout? Our protagonist, Danielle Lazier, almost tapped the ‘game over’ button on her flourishing real estate career until she serendipitously stumbled upon a talk on ‘tactical empathy.’

It seems that this woman has more in common with a hard-nosed FBI negotiator than you’d think – a talent for persuasion, an understanding of human motivation, and a knack for playing hardball when the situation requires it. Her story reminds us that there’s always a fresh perspective to be drawn from the most improbable places. She dipped into Chris Voss’s world of tactical empathy, and viola, she emerged like a phoenix from the ashes of a particularly nasty bout of burnout.

Evidently, the power of emotional intelligence can never be undermined. In an age where robots may soon be selling houses, this story gives us hope. Hope that no matter how advanced automation gets, it will never replace the warm, fuzzy feeling of understanding, negotiation, and compromise that is born out of true, empathetic human interaction.

In conclusion, you aspiring real estate moguls sweating it out there, here’s a hot tip: the next time you find yourself within the crosshairs of burnout, don’t hang up your boots just yet. There’s probably a rejuvenating real estate philosophy waiting for you in the most unexpected places – like a former FBI negotiator’s playbook. Maybe it’s time to don the ‘tactical empathy’ cap; after all, from Danielle’s experience, it seems like a pretty good fit.

Original article: https://www.inman.com/2024/03/05/how-an-fbi-negotiator-brought-this-agent-back-from-burnout/