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January 25, 2024

Summary: Mortgage Lender’s Cyberattack Recovery – Bouncing Back Strong with Enhanced Systems

Summary of the Mortgage Lender’s Cyberattack Recovery Procedures

Key Points:

  • Mortgage lender catches a “cyber flu”, hit by a nasty cyberattack on January 4. But like a good action hero, it bounces back – websites for payments, loan applications, and real estate agent matches are all shiny, new, and back online.
  • Despite being digitally boxed around the ears, business operations weren’t fatally affected. People could still make payments, and loans weren’t lying around in cyber limbo – they were just processed manually in a charmingly old-school way.
  • Speaking of old-school, this unfortunate incident forced the lender to beef up its cybersecurity, something they perhaps should’ve done a decade ago?
  • Mind you, don’t think this fiasco has scared off their clients. Surprisingly the user base remained quite loyal and even increased, which says a lot about this lender’s relationship skills, or at least about people’s love for drama!.
  • In an impressive move, the company didn’t sulk in their misfortune. Instead, they bounced back, improved their systems, and even managed to add more services to their resume. A serious lesson in “every cloud has a silver lining” there.

The Witty Wrap Up:

In a world more connected than a Hollywood movie, it’s no surprise that our digital friends sometimes have a glitch or two. The recent “cyber sniffle” that hit this mortgage lender was a real lightbulb moment, as they realized nobody is invincible in the land of ones and zeros. But fear not, like a tech-savvy phoenix from the flames, they’ve come back swinging and improved their systems, showing off brand new, shinier websites as a badge of resilience. Maybe they have superheroes working over there…because in the face of cyber-villains, they didn’t cower, they kicked up their digital defenses and leveled up.

As we turn the next page in this cyber saga, let it be heard that this ‘lender of loans and helper of homeowners’ didn’t let the cyber boogeyman hold them down. They bounced back strong and are now the proud guardians of even more advanced systems. I guess it’s true, what doesn’t kill you, does make you stronger – at least in the tech world. So folks, if you’ve been digital punched, remember, come back swinging and definitely upgrade your antivirus!


Original article: https://www.inman.com/2024/01/24/personal-data-of-16-6m-loandepot-customers-exposed/

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Martin Towers


Martin is an ex Real Estate Agent turned digital marketer and entrepreneur now specialising in helping Realtors all around the world

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